Start Ups
Executives don't have much time to spare. Many of them start their companies on a small budget, answering tickets on their own. When things get busier, they find a friend or family member to help. They need fast solutions and people they can trust. We provide both, as we setup your Support Center from A-Z with your Executive oversight and input, but not your time trying to get things done right.
Fast Growth
You may have a small or inexperienced team and you are experiencing (or about to experience) rapid growth. I can help you hire the right people, train the current team, and set up systems and processes to have a scalable team that will save you money and stress.
Restructuring
There are many reasons to restructure and there are many ways to mess this up. Let me help you predict, forecast, and create a game plan that will help build your team's trust in you and create a long term plan that won't have to be restructured again because it will grow with you and easily scale down when needed while keeping a happy team.
Reputation Repair
Got off to a rough start? Are you dealing with angry customers and a team who has no idea what to do about it? We can assess the weak points and come up with a game plan that includes how to win back customers as well as how to fix things moving forward. We will want to make sure to include extensive support training for your current team, leadership training for your leaders, and evaluating performance tools.
